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 Parking Enforcement
 
For over 25 years, PATROL ONE has been in the business of alleviating the parking problems of community associations and private businesses. Following, we have provided some guidelines and programs that may be helpful for you and your association or business.
 
Guidelines for Dealing with Community Association Parking Problems
1. Write down ALL the observed or perceived problems. Unless the problem is defined, no solution will magically appear.
2. Consult your association's CC&Rs and existing parking rules, to see if they provide solutions. Working within existing rules is easier than drafting new ones, unless the old ones no longer apply, are inadequate, or flawed.
3. Consult the information in our website for time tested solutions. PATROL ONE has been in the business of solving association problems, from simple to the most serious, for more than a quarter century. You may be able to profit from our experiences.
4. Hire PATROL ONE. You need an independent third party to assist you in designing enforcement policies, and to affect the cure. Let PATROL ONE do all the work, with nothing more than input from you.
5. Review PATROL ONE's Post Orders to ensure they understand what you want and that everyone is on the same sheet of music.
6. Relax, problems are resolved.
 
Decal/Hang Tag Program
If your association suffers from the following problem, read on. We have the solution. Note: Immediately following is information about our decal program. This program works best in 90% of associations. However, we have also developed a Hang Tag program which is similar. The variations of the Hang Tag program are discussed later.
 
Problem:
Guests cannot find a parking space.
 
Source of the Problem:
Residents using their garages for storage of everything but their cars.
 
Objectives:
1. Encourage residents to use their garages.
2. Make parking for the majority of guests easy and transparent.
3. Design a way to thwart resident efforts to defeat the system and continue to not use their garages.
4. Design a means of coping with exceptions.
5. Avoid adding to the Property Manager's or Board of Directors' work load.
 
Solutions:
1. Make all parking outside or garage or assigned parking, 'Guest Parking'.
2. Allow parking in 'Guest Parking' not more than 3 out of any consecutive 7 day period. The vast majority of guests do not stay longer than 3 days. (Exceptions are covered below.)
3. Issue outside parking decals to only those residents who have proven they are filling all their garage or assigned spaces with vehicles which legitimately belong to them.
4. Allow residents to SAFELIST their guests, or their own vehicles (with good reason) who are staying longer than 3 days in 7.
 
Result:
1. Residents use their garages or assigned spaces.
2. Guests can park without a problem.
3. Residents who try to look like guests will have to park off-site at least 4 out of 7 days, and will eventually have their vehicle towed due to poor record keeping on their part, or will clean out their garage and park in it to avoid the hassle. If they attempt to SAFELIST a resident vehicle which has been issued a decal, our computer tracking will automatically catch it.
 
PATROL ONE Actions:
1. Provide the Property Manager with a sample letter to residents, explaining the program.
2. Build and maintain a database for tracking decals.
3. Handle correspondence from residents requesting decals for their vehicle which are in excess of their garage or assigned spaces.
4. Answer questions from residents.
5. Provide serialized decals when appropriate. There will be NO CHARGE to homeowners for decals.
6. Handle those changes that occur when a vehicle is sold, or a new vehicle is purchased, or a decal is reported lost or stolen.
7. Inventory, every night, all vehicles in 'Guest Parking' which do not have an outside parking decal.
8. Cite, with a warning, those vehicles in 'Guest Parking' which are one night away from being in violation.
9. Tow those vehicles which are in violation (Exceeded Days Allowed in Guest Parking).
 
Notes:
This is a flexible program and may be tailored to an association's specific needs. The Board of Directors for your association will need to address several items:
 
  • How many days may a vehicle be in 'Guest Parking' before it is cited with a warning and towed?
    • Most associations use the following:
      • 1st day = Inventory
      • 2nd day = Inventory
      • 3rd day = Cite with warning (Exceeded Days allowed in Guest Parking)
      • 4th day = Tow vehicle
    • Note: Violations need not be on consecutive days, nor does the vehicle have to be in the same space.
  • Will they authorize issuance of more than one outside parking decal for those who have many vehicles?
  • How do they wish to handle oversized or 'commercial' vehicles?
  • How do they wish to handle garages, when shelving or other after-market changes make the garage unusable for the parking of a standard size vehicle?
  • Hang Tag Variations:
    • Advantages
      • Our 'Hang Tags' are not permanently affixed to the vehicle. The owner of the 'Hang Tag' is not forced to park the same vehicle outside every night.
      • If a resident has a rental vehicle because their vehicle is in for repair, they can simply move the 'Hang Tag' to the rental vehicle and not run the risk of having that vehicle towed.
    • Disadvantages:
      • 'Hang Tags' should be removed during operation of the vehicle.
      • 'Hang Tags' are much easier to misplace and lose, since they are not permanently affixed to the vehicle.
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