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The heart of every security operation is its Communications Center. Some
security firms try to maintain contact with clients, field officers, emergency
services, and their administrative and executive officers with an answering
service or a tape message center. We don't.
At PATROL ONE, we believe that a responsible security firm who deal with quality
clients needs a dedicated 24-hour per day, seven days per week Communication
Center operation. And, we believe that it is critical to have a live person on
the other end of the phone line when you call. Our primary servers and
telephone systems are fed by an uninterruptable power supply, so we can field
your call even if the power goes out.
With full-time service, our Communications Center and Watch Commanders can
electronically log calls, retrieve computer records, and immediately dispatch
officers to the point of need. And they can almost instantly contact any
administrator or executive, should you need to talk to them.
Remember, at PATROL ONE you never get voice mail or an answering machine. You
are always connected to a knowledgeable, courteous, and helpful Communications
Officer who has all the answers you need, 24/7.
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